We engage leaders across the company, keeping them informed of the business while involving them in important decisions. All employees are kept updated periodically on financial performance, delivery metrics, customer satisfaction and key developments.
We have a culture of ‘leaders without titles’, which is lived out through an easily accessible management team where each person’s opinion is valued. Every employee is encouraged to speak out, regardless of their role or designation.
High trust culture
We believe that trust is the foundation for the good relationship between our management, employees and customers. Employees are given the freedom and flexibility to achieve their goals, within a supportive team culture and our customers get to work with highly motivated people.
We have a shallow organizational structure that cuts across all client and internal shared-services teams. Cross-functional teams are created to drive special initiatives with open and direct communication among contributors.