Technical Training Manager
We are looking for a Technical Training Manager with over 5 years of experience in training and development. In this role, you will manage up-skilling programs, collaborate on career development plans, and report insights to management. Your passion for developing talent and experience with LMS will be key in driving the company's training objectives.
Responsibilities
- Take ownership and responsibility of the delivery of the department's objectives
- Communicate with the clients and update the up-skilling and re-skilling programs as per their demands
- Work with the compliance management team to perform skill gap analysis and drive skill bridge programs
- Work closely with the HR department in constructing the CDPs (Career Development Program) and completing them within the given timelines
- Report to the management team with reports and insights
- Collaborate with cross-functional departments to identify the skill requirements
- Work closely with the 99x customer acquisition team to build foresight on the prospect pipeline and their skill demands
- Preparation of annual training plan for each department
- Preparation of training budget
- Introducing changes to the existing training programs based on the changes in the technology landscape
Requirements
- Bachelor's or master's degree in computer science, physical science, or related field
- 5+ years of experience in training and development, looking after technical staff
- Expertise in training management systems, LMS and assessment systems
- Strong background in coaching and mentoring with results-oriented mindset
- Excellent proficiency in communication, organizing & team management
- Expert skills in developing training paths and curriculums for the targeted technology mix of the company
- Requires maintaining the training calendar for the company
- Ability to work with project teams and liaise with the client when required
- Passionate about uplifting human skills, elevate colleagues and helping them to grow
Optional
- Multilingual capabilities will be an added benefit
- Strong network with training partners, facilitators and resource personnel can score as well