Privacy policy
Introduction
As a software services provider to clients across the world, many of whom are European businesses, 99x (“we”, “us” or “our”) understands the importance of privacy, especially in relation to the processing of personal data as required by the European Union’s General Data Protection Regulation (GDPR).
This policy outlines how we collect, use, store, share and secure personal information given to us by persons visiting our website (www.99x.io) or using our services (“you” or “your”) in compliance with the GDPR. It further details how necessary information is shared with you and the steps that will be taken in the instances of you requesting rectifications or removal of your personal data.
If you are located within the European Union or European Economic Area, we will be the controller of your personal data processed in connection with our services.
Collection and use of personal information
We have taken steps to ensure that we collect minimum personal information necessary for us to provide you with our services. We collect following personal information when you register on our website to gain access to documentation, attend an event and other instances that require registration:
Name
Email address
Company name
We use this contact information from the registration form to send you information about our company. You may, however, visit our site anonymously.
We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, mouse interactions and referring website addresses. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous. We also track and analyze your actions on our website such as navigation, number of visits, downloads, search items, etc. to gain a better understanding of our visitors and their movements through the site.
The information we collect from you may be used to improve our website, send periodic emails, roll out a contest, survey or other site feature. You can opt out of receiving any of these materials at any time.
Storing personal information
In general, your personal information collected will be stored and kept for as long as they are required for the purpose they were collected. This can result in your information being kept until a request to unsubscribe is received or you withdraw your consent to us holding your personal data.
Sharing personal information
99x is the sole owner of information collected on www.99x.io. Your information will not be sold, traded or transferred to third parties, outside of HubSpot, our CRM solution provider where your data is stored. Access to this information is restricted to authorized 99x employees. However, we may release your information when we believe release is appropriate to comply with the law, enforce our privacy policy or protect ours or others’ rights, property or safety. We may also engage with third party service providers within the EU to drive our lead generation initiatives, using our HubSpot CRM to collaborate on these activities.
Security
We take reasonable measures to protect all personal information with confidentiality. We have also taken security measures to protect your information against loss, misuse or alteration. All actions taken to comply with the GDPR will be carried out in accordance with the processes of the ISO 27001 Information Security Management standard and ISO 27701 Privacy information Management System.
Even though we have implemented many security controls to protect your personal information, it is impossible to guarantee as 100% secure.
Rights to personal data
We acknowledge your right to access or rectify your personal data. You also have the right to withdraw your consent of us processing your personal data. You also have the right to object to us using your personal data by indicating specific aspects such as storage, transfer or erasure. You have the right to request access to, rectification of or deletion of your data from our databases at any given time, by emailing dpo@99x.io. Your data will be subject to automatic deletion past the data retention period of initial purpose for data collection and processing has expired.
Changes to the policy
We reserve the right to amend this privacy policy at any time. We will not send individual email notifications on the updates. Any amendments will be posted on this page. You are therefore encouraged to visit this page periodically.
Contact information
You can contact our data protection officer at dpo@99x.io in case if you need more information about our privacy policy or to escalate any complaints. You have the right to lodge a complaint with a relevant supervisory authority if you identify that your personal information shared with us is misused.
Effective from February 15, 2021